Uncategorised   :   14th August 2023

Trusting SCG with your business communication solutions

In the fast-paced world of business, your communications solution is the backbone of all operations. Whether it’s conversations with clients, placing orders, sending emails, or conducting meetings and conferences, your business relies heavily on its technology. Imagine the impact on your organisation if this system were to fail, even for just a day.

Many businesses choose to partner with a Service Provider to manage their technology, rather than handling it in-house. However, working with a third-party provider means placing a significant reliance on the success of their service. After all, if it fails, it’s your organisation that becomes inaccessible to customers, potentially leading to a loss of business and trust.

That’s why finding a trustworthy solution and Service Provider is essential. Here are five reasons you can trust SCG.

1: Hellopeter Rating – Gauging Customer Satisfaction

Customer reviews play a crucial role in making decisions about whom to buy from or which provider to work with. We all want to know if someone else has had a positive experience with such company. SCG boasts an impressive 4.9* rating on Hellopeter, based on over 200 reviews. This rating reflects our skills, expertise, and commitment to offering top-notch advice and recommendations, backed by the highest level of customer service.

2: Understanding Your Business

At SCG, we value the success of your business just as much as you do. Partnering with us means having an ally in the communications industry. Our award-winning Account Management team will be assigned to you, ensuring they fully grasp your business and its communication needs. They will be your single point of contact for any queries or concerns you have. Moreover, we understand that issues can arise beyond regular working hours, so we provide an out-of-hour support team to handle faults or incidents of lost/stolen mobile phones.

3: Handling the Hard Work

When you’re focused on your day-to-day business tasks, dealing with faults by directly contacting your network provider can lead to extended periods of waiting on hold or being transferred between departments. Additionally, if you have multiple vendors managing various aspects of your communications, dealing with them individually can be time-consuming.

When you work with SCG, we take the burden off your shoulders. With partnerships across multiple networks and an extensive suite of services, we can provide you with an end-to-end solution while researching the best deals in the market. Should any issues arise, all you need to do is make one call to us, and we’ll take care of the rest.

4: A Robust and Experienced Company

The decision to trust a company with your business can often hinge on their level of experience. An experienced Service Provider understands the industry inside out, has witnessed the pitfalls and successes of technology, and adapts solutions to provide greater support.

With over 50 years of experience in the telecommunications industry across multiple sectors such as education, healthcare, and construction, SCG has a wealth of knowledge about what our customers and partners truly need. Our own iPBX hosted platform provides us with direct access to skilled engineers, and position us at the forefront of product evolution. This makes us the ideal candidate to manage your Cloud services and guide your journey towards success.

5: Access to the Latest Technology

The telecommunications landscape evolves rapidly evolving. As a business, it can be challenging to determine if your current solutions provide the full productivity and efficiency that modern technology offers. Employing individuals to manage this aspect incurs additional costs.

When you collaborate with SCG, you gain access not only to telecoms experts but also to a consultative approach. We work closely with you to understand your goals and objectives, seeking out the latest technologies that can help you achieve them.

Reach out to one of our solution specialists today, and rest assured that SCG has the experience and expertise to optimise your communication strategies, enabling your business to reach new heights of efficiency and productivity.

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