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Future-proof your revenues in the Cloud with SCG.
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1000 stars once again!!!
I am thoroughly impressed once again by the exceptional service provided by Johnathan and Damion! After a lightning storm caused a potential burnout of my router or modem at 7pm last night, I promptly reported the issue to Damion. To my delight, the very next morning, I received an email from Johnathan confirming that he had registered the problem. Remarkably, by 2pm, both Johnathan and Damion had arrived and replaced the faulty unit! It’s truly remarkable! Not only did I not have to follow up, but I also received a total of 5 calls from both Johnathan and Damion to ensure that everything was resolved and that I was back online. I couldn’t be happier! SCG, you truly have an incredible team of individuals who consistently bring smiles to our faces. Well done and thank you once again!
Helen B
I had a conversation with Gregory who displayed remarkable patience and understanding throughout the period when I faced some challenges. He took the time to explain every detail in a way that I could easily comprehend. I am truly impressed by his patience and hope he continues to excel in his work☺️
Nonkue N
Meaghan Greene is the most helpful person. She kept us informed every step of the way. Even went out of her way to accommodate us when we had no power due to ****** cables. Meaghan has an amazing phone etiquette and is always kind and caring. I will always recommend SCG SA for their service delivery.
Nthabiseng T
We have been with SCG for quite some time and Johnathan Shuttleworth has always assisted us with any queries and issues and has resolved them as quickly as possible He is such a pleasant knowledgeable and most helpful person to communicate with, we need more of him in this world.
Carol C
Amazing Service from start to finish.
SCG has been truly incredible throughout the entire process, from finalising the system specifications to the installation and completion. The whole experience has been absolutely fantastic. When considering the after-sales support they provide, it truly completes the package. I have no regrets or doubts moving forward with SCG 🙂
Craig
Outstanding Service Delivered!
Moving house is no easy task. But thanks to Meaghan I had one less thing to worry about. Fibre was activated and working on the 1st as promised. Meaghan’s customer service is next level and I highly recommend SCG. Communication is Key!
Graham G
Support & Accounts
Our technical support team expresses their gratitude to everyone involved in providing assistance or attempting to help, even when the end user was uncooperative. The accounts team also deserves recognition for going above and beyond in assisting the carrier.
Mike M
SCG are super stars
The staff are extremely helpful and friendly. No issue is too big or small for SCG, they will try until it is 100% correct to the customer’s request. I haven’t had any issues and am really happy to recommend this company.
Swedespeed A
The service provided was outstanding! The staff was prompt and friendly in addressing my phone issue. Within a short span of time, I received a call from SCG, and Trishen provided exceptional assistance over the phone, going above and beyond to help me. The following day, Trishen proactively followed up to ensure everything was going well. Even though the problem couldn’t be resolved over the phone, Trishen assured me that an engineer would be sent promptly to resolve the issue. I am sincerely grateful to Richard for taking the time to resolve my problem and I was thoroughly impressed by the speedy response and exceptional service. I wholeheartedly recommend them without hesitation. 👌
Monique M
Working with Richard (Tebogo) at SCG has been a fantastic experience over the past three months. He has consistently been available to help us with any technical problems, and through this process, he has not only acted as an exceptional technical assistant but also as an excellent teacher. Thanks to his guidance, I have gained a deep understanding of the company’s system. For these reasons, I would rate my experience with the company as five stars.
Tshwanelo M
I would like to express my gratitude and give a strong recommendation to SCG for their outstanding responsiveness and flexibility in promptly sending a technician to resolve the issue we encountered with our internet. The level of customer service provided was exceptional, as they went above and beyond to ensure the service appointment was scheduled at my convenience and swiftly attended to. I sincerely appreciate your exceptional service and invaluable assistance.
Savannah F