1. Ensure that your operating systems, apps, and security software are up to date. Updates often include important security patches.
  2. Review and strengthen your passwords. Consider using a passphrase or a reputable password manager to generate and store complex passwords.
  3. Enable Multi-Factor Authentication (MFA), as it adds an extra layer of security, requiring more than just a password for access to your accounts.
  4. If you’re travelling, avoid public Wi-Fi for tasks which involve sensitive business information. Consider using a virtual private network (VPN) for added security.
  5. Be cautious of unsolicited emails, especially those requesting personal information.

In the world of business, success is often attributed to various factors, such as innovative products, efficient operations, or strong marketing strategies. While these elements are indeed essential, there’s one often underestimated component that can make a world of difference: Networking.

Building and maintaining connections can play a significant role in shaping your business infrastructure. Networking is about forging meaningful connections with people in your industry, from peers to mentors, suppliers, and potential clients.

Access to Expertise: Your network can serve as a valuable knowledge base. By connecting with experienced professionals, you gain access to their expertise and insights. They can offer advice, share best practices, and help you navigate challenges based on their own experiences.
Opportunities for Collaboration: Networking opens doors to collaboration. Joint ventures, partnerships, and shared projects can result from connections made in your professional circles, leading to mutual growth and success.
Resource Sharing: Need a reliable supplier? Looking for talented employees? Your network can connect you with the right resources, saving you time and effort in your search.
Increased Visibility: Establishing a strong presence in your industry relies on visibility and credibility. Networking helps you gain recognition, enhancing your reputation and making your business more appealing to potential clients and partners.

Building and Nurturing Your Network

Now that we’ve highlighted the importance of networking, how do you go about it effectively?
Attend Industry Events: Conferences, trade shows, and local meetups are excellent places to meet like-minded individuals in your field. These events provide opportunities to engage in meaningful conversations and establish new connections.
Online Networking: In today’s digital age, online platforms have become valuable tools for networking. LinkedIn, for instance, is a powerful tool for connecting with professionals worldwide. Join industry-specific groups and engage in discussions to expand your online network.
Offer Value: Networking is a two-way street. Be open to offering assistance and expertise to your connections. The more you give, the more likely you are to receive support in return. Stay in Touch: Building a network isn’t a one-time effort; it requires ongoing maintenance. Regularly reach out to your connections, whether through emails, social media, or occasional meetups.

The Business Infrastructure Impact

As your network grows, its influence on your business infrastructure becomes more apparent. Here’s how networking can positively impact your organisational framework:
Enhanced Decision-Making: With a diverse network of professionals at your disposal, you can gather different perspectives when making important decisions. This can lead to more well-informed choices.
Efficient Problem-Solving: When faced with challenges, you can tap into your network for solutions. The collective wisdom of your connections can be an invaluable resource when troubleshooting.
Business Growth: Networking can lead to significant growth opportunities. Whether through referrals or collaboration, the right connection can be the catalyst for expanding your business.
Adaptability: A well-connected business is more adaptable to changes in the market. Insights from your network can help you stay ahead of industry trends and adapt your strategies accordingly.

In conclusion, networking is more than just a social activity; it’s an essential element in the success of your business. By nurturing meaningful connections, you can access a wealth of knowledge, opportunities, and resources that can significantly impact your business infrastructure. So, get out there, meet new people, and watch your business flourish with the power of networking. Remember, the strength of your network is a reflection of your dedication to cultivating and maintaining these valuable relationships. The effort you invest in networking today can be the cornerstone of your business’s success tomorrow.

In this era of fast-paced business communication, it is essential to choose the right telephone system for your organisation and its requirements. Allow us to guide you on how your business can achieve greater efficiency by simply upgrading its telecommunications system. Save money and enhance employee productivity with a hosted solution.

Cost Savings on Your Calls

A bespoke business telephone system offers better control over your expenses. With a hosted system, most, if not all calls made are free of charge, reducing your monthly spending. As calls are made over your internet connection, similar to Teams or Skype calls, your business line will function seamlessly, enabling you to make and receive calls at reduced rates or even for free.

Future-Proof Your Business

Upgrading your telecoms is an investment for the long term. Your telephone system should not only cater to your current needs but also be adaptable to future requirements. A bespoke telephone system ensures your investment is protected. For instance, as your business expands and requires additional staff and telephone lines, a bespoke system enables quick and easy configuration to accommodate the changes.

Enhanced Features for Improved Efficiency

Businesses perform better with a customised and flexible system that offers a wide range of features to boost staff productivity. Features like auto-attendant help direct callers to their desired department or staff member, while automated voicemail-to-email allows users to access voicemails remotely.

These customised features enhance the calling experience for both employees and clients. Custom on-hold messages and hunt groups contribute to a more positive experience, benefiting your customers and your business.

Tailored Support Services

Like all technology, business telephone systems may experience faults from time to time. With a bespoke phone system, our engineers can remotely log in, make adjustments, and run diagnostics to ensure smooth operation. Hosted systems with maintenance coverage provide the convenience of remote diagnostics and efficient issue resolution through readily available spare parts and in-house engineering support.

Scalability and Growth

For businesses constantly seeking expansion, the scalability of their phone system can be a concern. Will there be enough capacity? Will it be costly? Will a new system be required as the business grows?

With a bespoke system, these worries become a thing of the past. We will guide you through these questions to ensure that scaling your business is never a source of concern. We can even explore multi-site preparation if that is of interest to you.

Delivering an Exceptional Experience

Their experience over the phone is of utmost importance to both new and existing customers. With a bespoke telephone system, you can select features that offer the best over-the-phone experience for your customers and staff.

These features can be heavily customised, such as playing a custom ‘thank you for calling’ message followed by a bespoke audio menu. Call recording and wallboards empower your staff to manage their time effectively and have control over their calls, leading to a positive experience for both staff and customers, this makes your business more desirable to communicate with.

Bespoke Integrations

Integrating your telephone system with your business’ CRM is a commonly requested feature, as it can enable functionality like click-to-dial, call recording storage, screen-popping of customer records, and more.

A bespoke telephone system can achieve this, with the option to set up integration during the system installation process.

To learn more about our systems, make sure you get in touch with one of our experts on 087 135 9700 or sales@nsn.co.za to ensure you are making the most of your solution.

In the fast-paced world of business, your communications solution is the backbone of all operations. Whether it’s conversations with clients, placing orders, sending emails, or conducting meetings and conferences, your business relies heavily on its technology. Imagine the impact on your organisation if this system were to fail, even for just a day.

Many businesses choose to partner with a Service Provider to manage their technology, rather than handling it in-house. However, working with a third-party provider means placing a significant reliance on the success of their service. After all, if it fails, it’s your organisation that becomes inaccessible to customers, potentially leading to a loss of business and trust.

That’s why finding a trustworthy solution and Service Provider is essential. Here are five reasons you can trust SCG.

1: Hellopeter Rating – Gauging Customer Satisfaction

Customer reviews play a crucial role in making decisions about whom to buy from or which provider to work with. We all want to know if someone else has had a positive experience with such company. SCG boasts an impressive 4.9* rating on Hellopeter, based on over 200 reviews. This rating reflects our skills, expertise, and commitment to offering top-notch advice and recommendations, backed by the highest level of customer service.

2: Understanding Your Business

At SCG, we value the success of your business just as much as you do. Partnering with us means having an ally in the communications industry. Our award-winning Account Management team will be assigned to you, ensuring they fully grasp your business and its communication needs. They will be your single point of contact for any queries or concerns you have. Moreover, we understand that issues can arise beyond regular working hours, so we provide an out-of-hour support team to handle faults or incidents of lost/stolen mobile phones.

3: Handling the Hard Work

When you’re focused on your day-to-day business tasks, dealing with faults by directly contacting your network provider can lead to extended periods of waiting on hold or being transferred between departments. Additionally, if you have multiple vendors managing various aspects of your communications, dealing with them individually can be time-consuming.

When you work with SCG, we take the burden off your shoulders. With partnerships across multiple networks and an extensive suite of services, we can provide you with an end-to-end solution while researching the best deals in the market. Should any issues arise, all you need to do is make one call to us, and we’ll take care of the rest.

4: A Robust and Experienced Company

The decision to trust a company with your business can often hinge on their level of experience. An experienced Service Provider understands the industry inside out, has witnessed the pitfalls and successes of technology, and adapts solutions to provide greater support.

With over 50 years of experience in the telecommunications industry across multiple sectors such as education, healthcare, and construction, SCG has a wealth of knowledge about what our customers and partners truly need. Our own iPBX hosted platform provides us with direct access to skilled engineers, and position us at the forefront of product evolution. This makes us the ideal candidate to manage your Cloud services and guide your journey towards success.

5: Access to the Latest Technology

The telecommunications landscape evolves rapidly evolving. As a business, it can be challenging to determine if your current solutions provide the full productivity and efficiency that modern technology offers. Employing individuals to manage this aspect incurs additional costs.

When you collaborate with SCG, you gain access not only to telecoms experts but also to a consultative approach. We work closely with you to understand your goals and objectives, seeking out the latest technologies that can help you achieve them.

Reach out to one of our solution specialists today, and rest assured that SCG has the experience and expertise to optimise your communication strategies, enabling your business to reach new heights of efficiency and productivity.

NSN South Africa, a leading local provider of hosted telephony and connectivity solutions, has rebranded to become SCG South Africa.

This is a strategic decision that reinforces the company’s market presence and serves as a better reflection of its expanding range of services.

Click here and apply to become an SCG South Africa Elite Channel Partner.

SCG South Africa will use its new brand identity to establish itself as a catalyst for innovation and growth in the rapidly evolving telecommunications industry.

“SCG South Africa’s rebranding marks an exciting milestone in the company’s journey towards continued growth and success in the telecommunication sector,” said Wesley Swart, South African Channel Director SCG SA.

“With an enhanced identity and a renewed commitment to excellence, SCG South Africa is well-positioned to cater to the evolving needs of businesses seeking reliable and innovative hosted telephony and connectivity solutions.”

Become a channel partner

Now that its rebranding process is complete, SCG South Africa is actively searching for new channel partners to join its extensive network of distributors.

It is excited to build new, mutually-beneficial relationships that expand the reach of its offerings in South Africa while offering excellent value to its new partners.

The benefits of becoming an SCG South Africa Elite Channel Partner are as follows:

Profit Share

Elite channel partners gain access to SCG South Africa’s generous profit-sharing model.

As these partners successfully promote and distribute SCG South Africa’s telephony and connectivity solutions, these profit margins will grow – incentivizing dedication and commitment.

Marketing Support

SCG South Africa believes in empowering its channel partners with robust marketing support.

Distributors can therefore leverage SCG South Africa’s extensive marketing resources, tools, and expertise to drive business growth and deliver increased sales.

Sales Support

Channel partners get access to comprehensive sales support that is designed to improve customer satisfaction and retention.

From sales training to product demonstrations and technical assistance, SCG South Africa ensures that its partners have everything they need to succeed in a competitive market.

Extensive Product Portfolio

SCG South Africa’s Elite Channel Partners have access to an extensive product portfolio that comprises cutting-edge telephony and the best connectivity solutions.

Its diverse range of products enables distributors to cater to specific customer preferences and requirements.

Technical Assistance and Training

All channel partners can take advantage of regular technical training sessions.

These learning experiences ensure that partners are equipped to deliver excellent support for customer inquiries.

Incentive Programs

SCG South Africa values the dedication and achievements of its top-performing Elite Channel Partners.

It recognises their performance through a wide range of comprehensive incentive programs.

Exclusive Promotions

Elite Channel Partners can take advantage of exclusive promotions that enable them to deliver better prices to their customers.

In a competitive market, these promotions help SCG South Africa’s partners stand apart from the competition – ultimately helping them attract more customers.

Frequently Asked Questions

There are three questions that SCG South Africa regularly receives from prospective partners. These are answered below:

Q1: How can my company become an Elite Channel Partner with SCG South Africa?

Interested companies can apply to become partners by contacting SCG South Africa’s Business Development team through their official website or by clicking here.

Q2: What criteria does SCG South Africa consider while selecting Elite Channel Partners?

SCG South Africa evaluates potential partners based on their industry experience, market reach, commitment to customer satisfaction, and alignment with the company’s core values.

Q3: Can existing partners transition to the Elite channel partnership program?

Yes, existing partners with a strong track record can be considered for the Elite channel partnership program based on their performance and adherence to the eligibility criteria.

Become an SCG South Africa Elite Channel Partner

The newly-rebranded SCG South Africa is ready to make big moves in the local market, and your business can be a part of this exciting project.

“To all prospective partners, this is a unique opportunity to join forces with a market leader and unlock a world of exclusive benefits as an Elite Channel Partner,” said Swart.

“Embrace the future of communication and connectivity with SCG South Africa.”


“Our partnership with SCG South Africa has been exceptional! As the CEO of Dimension Network Solutions, I can confidently say their telecom solutions and support have been game-changers for us.”

“The profit-sharing model, marketing assistance, and technical training have boosted our success. SCG South Africa’s commitment to our growth is unparalleled, making them a trusted and transparent partner.”

“I highly recommend joining forces with them for any company seeking telecom excellence.” Delesh CEO, Dimension Network Solution

Click here and apply to become an SCG South Africa Elite Channel Partner.

New Star Networks (NSN) is a respected name in the South African hosted telephony, data, and office services industries.

In 2022, NSN was acquired by UK-based Southern Communications Group (SCG), and the two companies now work together to support all channel partners.

We are excited to announce that NSN has officially rebranded to SCG South Africa.

Along with changing our name, SCG South Africa will leverage more resources from the global SCG brand, while retaining everything that has made NSN a leading communications specialist in South Africa for many years.

The SCG South Africa difference

Our focus has always been on customer experience and providing the best possible services to our clients.

This has helped us build a channel of over 400 partners who have thousands of clients taking advantage of industry-leading solutions such as our cloud phone systems and data solutions.

Our clients choose us because of the world-class service delivery we offer, our cutting-edge products, and incredible value.

Existing and prospective clients will continue to benefit from all of this and much more through SCG South Africa.

The value of partnerships

Partnerships have always been fundamental to the success of NSN, and it is this, as well as the company’s outstanding customer service, that convinced SCG to acquire NSN in the first place.

We will, therefore, continue to work passionately with our reseller partners – now with the added backing of SCG.

Our channel partner programme remains the cornerstone of collaboration,” said SCG channel director Wesley Swart.

“It empowers businesses to seamlessly integrate and innovate, creating a dynamic ecosystem where success is forged through unity and shared vision.

The acquisition also gave us a massive global boost and has enabled us to launch our global partner offering – including a robust presence in the United Kingdom.

“The journey of building NSN in the UK to scale its service with the business in South Africa resulted in us selling not just telecoms and IT in the UK, but also our incredible SA service to SCG,” said Swart.

Discover more about being an SCG Partner here.

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